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Terms & Conditions


Orders for products from our website are accepted on the following terms and conditions: -

1. Accuracy of website information: we have used every effort to ensure that information on our website is accurate. No warranty is however given as to the accuracy of information provided.

2. Product description: we will endeavor to ensure that any variation in the specification of the products does not adversely affect the performance of products supplied. Price and availability of products are subject to change and we reserve the right to withdraw any product from sale or to correct any error on the website without incurring any liability.

3. Order confirmation: a contract will be formed between us on our sending an e-mail confirming your order to the address provided by you.

4. Price and payment: i. The price payable by you will be the price of the product as advertised on our website at the time of acceptance of your order; except in the case of manifest error when the provisions of paragraph 2 above will apply.
ii. Prices quoted on our website are exclusive of all taxes and the cost of delivery.
iii. Payment will be made by credit card or money order when we accept your order, any refunds payable will normally be made as a credit to your payment card or cheque issued in the name of the person on the order ticket.

5. Delivery: Your order will normally be dispatched within four days of receiving your order, unless the product is sold out. Overseas delivery times will vary and you should allow up to 16 days for delivery. We will let you know promptly if a product is out of stock and we will suggest an alternative product where possible.

6. Order cancellation: Orders may be cancelled up to twenty-eight days after delivery. You must return the product to us unused and with the original documentation (as sent with each parcel). You must provide written confirmation of your order number and an explanation of the reason for cancellation. Delivery costs of returning any product will be payable by you, unless due to error on our part. We will credit your credit card promptly or issue a refund.

7. Liability: liability for any direct, indirect or consequential loss or damage from use of the products is excluded to the extent permitted by law. Your statutory rights will not be affected.

8. Privacy: we will add your email address to our mailing list for news and special offers when you place an order with us. We will absolutely NEVER make details of our customer database available to third parties who may be of interest to you for marketing purposes or any other reason - we view this as an invasion of privacy and stake our business on confidentiality.

Please print the confirmation of your order when it appears on screen, or make a note of your order number: You will get a confirmation of your order by email, and a copy of the invoice with your order. Nevertheless, if you have any query before it arrives, it will be a great help if you have kept a copy of the order form.

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